State Farm® Insurance Agent Carmen Rivera

"Because the strifes of Job have been a way of life over the past year, USAA dropped us from their coverage. They recommended one of their subsidiaries (the only one that would cover us) which would have been twice what we had been paying. I cold called Carmen at the end of her business day, she calmed me down and went to work.she managed almost the exact same coverage for almost half of what USAA was charging. Crisis averted! Excellent service. We are considering switching our homeowners policy as well."

"Real people that care about you."

"Carol was very helpful and friendly"

"Katelyn was such a huge help getting me insured quickly and the process was super easy. If I ever need anything else insured I know who to go to! Thanks again."

"Very friendly and knowledgeable. Pleasant to work with"

"Katelyn is extremely knowledgeable and addressed all of my concerns."

"Katelyn D. is the absolute best!!!"

"Thank you Katelyn for all your help! New insurance is stressful and you were so helpful!"

"The customer service was amazing!!"

"I have had a great experience with State Farm. The team here is very friendly and kind. They really take the time to make sure they understand what customers really look for and ask for! They have explained everything very clearly to me without any sort of confusion, they have made sure I felt really comfortable with my insurance choices. Which sometimes isn’t always really easy to do with many! I have dealt with other insurance companies before, and was not as satisfied as I am this time! They were really patient with me the whole entire time I was provided service! Made sure to answer my questions as needed, and made sure I’m in good hands with them. If you are truly looking for insurance, whether it’s for your car, home, or even life, I highly suggest State Farm!!"

"Carol in Carmen's office for State Farm is an incredible Administrative Associate and wonderful representative for State Farm Insurance---and I should know, as I once was a State Farm Admin Assistant years ago. Moving to VA and needed help finding coverage at a reasonable cost. After shopping around, Carol listened to my needs, Carmen and Carol provided me an excellent quote--which I accepted! I look forward to doing future business with Carmen Rivera's office and Carol. 😀"

"Really great experience! The agent Lucy was super helpful and explained everything clearly and simply. I felt like she genuinely wanted to help me, not just sell me a policy. She gave me more than one option and recommended what really suited my needs, and the rates were honestly excellent compared to others. Truly appreciate her patience and support — I’d definitely recommend working with her if you’re looking for insurance that’s easy and stress-free."

"Called to get a quote for homeowners insurance, waited four days for them to call me back, Called geico with-in ten minutes got a new policy."

"Katelyn Dodson was very helpful, highly recommended her !!"

"Carmen and Katelyn were both so helpful and easy to communicate with. Highly recommend."

"It was truly a pleasure speaking with you Lucy. She is a great professional who clearly values her customers time-something I deeply appreciate in someone I need to trust, especially in a reputable company like State Farm. Her quick response, kindness and willingness to help made the entire experience smooth and reassuring. It was truly an honor to speak with her.Thank you, Lucy!"

"Great customer service!! I highly appreciate your guys help!"

"Amazing customer service!!!"

"This is the very best insurance experience I have had in 10 years. Carol listened to my situation and was able to increase my coverage and reduce my rate. I am so glad I called this office. I have been with State Farm from age 16 through 74 and very glad to not have to change. I have had one agent in VA 10 years ago that was very very bad, but all the rest have been excellent. I highly recommend Carol and Carmen Rivera office in Warrenton. State Farm is very excellent when you have a claim."

"Lucy is amazing! Very helpful, and I'm glad she was able to help me. She has extensive experience and helped me choose the right path. Great customer service. Definitely deserves 5 stars."

"Angela was Very knowledgeable, friendly, and professional! She spent a lot of time answering my questions. Amazing Customer Service!"

"My State Farm agent Lucy is very helpful and friendly. She answers my questions and explains things clearly. She helped me get what I needed."

"Katelyn was great! Not only did she assist with removing my sold vehicle from the policy, but followed up with me a few times to make sure we turned in the plates to avoid any DMV fees. Great Job!"

"Katelyn is AMAZING! Very helpful & glad she could help me. She’s very knowledgeable, she was able to help me choose the right path to take. Fantastic customer service. Definitely worth 5 STAR!"

"Katelyn is the best!!"