Reviews
State Farm® Agent Carmen Rivera
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Everyday Fitness Andy Garza
November 6, 2026
"Great establishment ,superb. Highly recommended.
Andres"
Kasey Henshaw
November 6, 2026
"Katelyn is the best!!!!! Ask for her!!!"
Kiflem1 Melaku
November 6, 2026
"She really knowledgeable to explain what I need about homeowners insurance."
Abby Eaglin
November 6, 2026
"Amazing communication!"
"Thank you so much, Abby, for your 5-Star review⭐️!!"
Patty Ward
October 30, 2026
"I have been using Carmen Rivera and her agency since I moved to Virginia nine years ago. I have always been treated with kindness, and always have my questions answered in a timely fashion and with patience and understanding. They are extremely helpful whenever I need to make changes to one of my policies. I wish I could remember everybody’s name, but just recently I’ve been helped by Katelyn, who was so nice on the phone and very caring. It’s a pleasure to do business with this agency."
"Thank you so very much Patty for your kind review! It is our pleasure and honor to help you with your insurance☺️"
Carolyn Seadzi
October 30, 2026
"amanda was so helpful!! 10/10 service!"
"Thank you so much, Carolyn! I’m so glad Amanda was able to help!"
Omar Salazar
October 30, 2026
"Angela was so warm and knowledgeable about the whole process, it makes me feel like part of a family, thank you so much for everything. I’m recommending them to my family and friends"
"Thank you, Omar, for your kind review! I’m so glad Angela was able to help you🚗⛵️!!"
Mary Young
October 28, 2026
"I spoke to Carol and she was very helpful to me. We got auto and renters policy combined for a very reasonable price. I would highly recommend State Farm Insurance to anyone who is interested in buying auto and renters insurance. Carol was very pleasant and knowledgeable. Thank you Carol for all your help."
"Hi Mary, Thank you so much for your kind review☺️! I’m so glad Carol was able to help you with your Auto and Tenters Insurance!"
robert swithenbank
October 23, 2026
"Angla was very helpful when setting up my life insurance plans"
"Thank you so much and I’m so glad we can help you with your insurance!!"
Brittany Snyder
October 23, 2026
"Very knowledgeable and helpful!"
"I’m am so glad we were able to help you Brittany☺️!!"
Paula Miller
October 22, 2026
"Carol was amazing! Very knowledgeable and great to work with! Highly recommend!"
"Thank you Paula⭐️! And we totally agree — Carol is Awesome🥰!"
Kelly Nolan
October 16, 2026
"I was very satisfied with the customer service I received."
Deborah Goodman
October 16, 2026
"Very friendly, knowledgeable, and helpful staff!"
"Thank you so much Deborah!"
Amber Butler
October 16, 2026
"Katelyn is Amazing"
"We agree Amber and thank you so much☺️!"
Amber Hile
October 9, 2026
"Katelyn is an exceptional insurance agent. She is incredibly knowledgeable, responsive, and always takes the time to explain coverage options clearly, ensuring I have exactly what I need for peace of mind."
"Thank you Amber and we think Katelyn is Awesome too! So glad she was able to help you!"
Elyza Seay
October 9, 2026
"Katelyn is such a joy to work with!! Answered all of my questions and was super sweet!"
"We really appreciate your review and I’m so glad Katelyn was able to assist you!"
Brooklyn Judy
October 9, 2026
"Katelyn has been the best! She was friendly and made the process smooth and easy! She explained everything thoroughly and was such a huge help during this process."
"Thank you so much for your kind review. Katelyn is such a blessing to our Agency🚗🏡!"
david hartman
October 7, 2026
"In all my many years of life, I have never had an insurance agent reach out to welcome me to their practice and request that I stop in to meet them. That's exactly what Carmen did when I switched my insurance to her office. I so appreciated that personal touch!"
"Thank you so much, Mr. Hartman, for your kind review☺️. It is our pleasure and honor to be of service to you and your family!"
Taylor Unger
October 1, 2026
"⭐⭐⭐⭐⭐ Katelyn was wonderful to work with! She was friendly, helpful, and made the whole process easy and stress-free. I really appreciate her time and assistance and would definitely recommend her to anyone looking for a great State Farm agent!"
"Hi Taylor🎉! Thank you for your kind review and for praising Katelyn!! We couldn’t agree more⭐️⭐️⭐️⭐️⭐️"
Kelly Magee
September 29, 2026
"Great customer service! Katelyn is always friendly and super helpful. Highly recommend!"
"Thank you so much Kelly!!"
Brittany Noel
September 26, 2026
"Katelyn is fantastic!"
"Thank you so much Brittany and Katelyn is Fantastic⭐️⭐️⭐️⭐️⭐️"
Savannah Gilbert
September 25, 2026
"Katelyn was great! Great service and helped me find the best insurance policy. So glad I called!"
"Thank you so much, Savannah!! I’m so glad Katelyn was able to help you with your insurance!"
Brittany Kellison
September 25, 2026
"Katelyn is the absolute best ."
"Thank you so much Brittany and Katelyn in Awesome!!"
Heather Boyles
September 25, 2026
"Katelyn is great!"
"Thank you so much, Heather, for your 5-Star review and I couldn’t agree more that Katelyn is Great!!"
Jessie Cleveland
September 11, 2026
"I usually work with Carmen, but the entire staff is extremely wonderful to work with and they respond quickly."
"Thank you so very much, Jessie, for your kind review! It is our pleasure and honor to help you and your family with your insurance needs🚗🏡☺️!!"